Table of Content
- Customer Service:
- What does seller coverage include?
- Methodology: Our System for Ranking the Best Home Warranty Companies
- Why homeowners trust us to protect their home
- Major Appliances ($33.25/month or $399/year)
- Contact & Additional Information
- Where can I learn more about maintaining my home’s systems and appliances?
The Home Buyers structural warranty offers insurance-backed, third-party protection. Under the structural warranty, items such as roof covering, cabinets, fireplace, waste piping, foundation and footing systems, etc., are covered. Complete Home offers more coverage, including major appliances and HVAC systems, as well as plumbing and electrical systems. This plan provides coverage for thermostats, air conditioners and heat pumps, pressure regulators, toilets, electrical wiring, doorbell systems and outlets. 2-10 HBW coverage options start with their Simply Kitchen plan which covers most major appliances and starts as low as$19 per month. Under this plan, homeowners can get coverage for a built-in microwave, dishwasher, range, oven, cooktop and refrigerator with an ice maker/crusher and a beverage dispenser.
They offer home warranties for homeowners and realtors, and structural warranties to builders, and homeowners insurance as well. Homeowners insurance covers loss from incidents like fire, storms and vandalism. A home warranty protects critical systems like your air conditioner, furnace and water heater, plus appliances like the refrigerator, oven, microwave and more, from breakdowns.
Customer Service:
My wife and I had a long term renter in our rental property for 2 years. Towards the last few months of the tenants stay, the Air Conditioner started malfunctioning. 2-10 Warranty was able to get a tech to the location about 2 times. The tech removed the old AC and but needed parts to install the new AC.
What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can. In the event that a 2-10 authorized contractor is unavailable, you may be able to select your own technician.
What does seller coverage include?
For example, we implemented an Action Center in all of our customers’ online accounts. “Many of the complaints in the outlined pattern revolve around problems of timeliness and communication. We are always working to improve customer experiences and the claims process. We have already taken the following steps to help our customers understand their claim status and complete their claims timely and effectively.
We put a lot of time and energy into improving our customer experience and your feedback is a huge help. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty. Hi Andrew, we're sorry to hear about the issues you've experienced. Hi , we're sorry to hear how you feel but we appreciate your feedback.
Methodology: Our System for Ranking the Best Home Warranty Companies
The presence of any such coverage may result in a delay as they wait for the primary policy to take effect. This means that any delay in service or failure to perform service, due to situations outside of their control, is outside the scope of their liability. Appliance Discount Program HBW customers can get exclusive discounts of up to 65% off GE and Whirlpool appliances.
For example, energy management systems, glycol systems, oil systems, and more are not covered under heating systems. The company states that all covered items must be in good working order as of the effective date of coverage. However, any unknown pre-existing conditions that were not identified by a simple mechanical test or visual inspection are covered. You can also use the homeowner's portal to look for other available features. This service guarantee is designed to offer more protection to 2-10 HBW customers. If 2-10 HBW finds that the requested item is not eligible for coverage, they’ll refund the service fee at your request.
Please refer to your instructions for details about authorization to use a non-network contractor (“Your Contractor”). You may request reimbursement for work done by Your Contractor up to the amount expressly authorized by 2-10 HBW. You do not need an additional authorization code if Your Contractor performs work that is under the Pre-Approved Limit for the applicable trade. Your agent has enrolled your home in industry-leading coverage from 2-10 Home Buyers Warranty. To ensure your coverage is active at closing, click the button below to personalize your coverage and choose your payment plan.
Not only will it help the warranty company process your claim quickly, but it can also prove that you've taken good care of your home and are entitled to coverage. You may have purchased your policy because you're worried about expensive repairs, or you're turning your home into a rental property and want to attract high-quality tenants. Whatever your reason is, each home warranty has its own coverage limits and exclusions. So it's essential to read through your policy to make sure you understand what is and isn't covered.
Once you’ve received a quote, you’ll also have the option to chat with or call a sales representative. Then, if you’re ready to buy a home warranty plan, you can purchase one directly from your quote page. Home Warranty of America offers affordable home warranty plans...
We called for 2 months always promised updates, heard nothing from them, Gave up this month. One of the women who answers the phone is the rudest person on earth. The company operates in over 42 states in the USA and serves real estate agents, homeowners, and builders. 2-10 Home Warranty states that its coverage is secondary to any manufacturer's warranty or insurance policy.
With three main plans available plus plenty of add-on options, homeowners can choose the coverage that works best for their needs. The company’s policies are designed with homeowners, real estate agents and home builders in mind by providing coverage for a home’s internal and structural components. ‘Even If’ an item is not eligible for coverage, and 2-10 HBW dispatches a service contractor, the homeowner may request reimbursement of the service fee.
‘Even If’ also means if the same part that was serviced fails again within the term of the home warranty, the homeowner will not pay another service fee. Since day one of move in we’ve had issues with the refrigerator. 2-10 charged us two separate $100 service fees only to say that the part that they need is discontinued so there’s nothing they can do. They will give us $50 if we can “hunt down the part ourselves” which was hilarious.
Follow Up on Claims
Structural warranties will cover the workmanship of your home for up to one year, the distribution systems for up to two years and qualifying structural defects for up to 10 years. Structural defects can include girders, foundation systems, roof framing systems and more. 2-10 HBW hires independent service contractors for diagnosis and repair work.
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